Frequently Asked Questions




How much is delivery?

Delivery price can range based on items ordered. Basic shipping is $10 through the United States Post Office.


Do you ship internationally?

Unfortunately, we are unable to ship baked goods outside of the United States due to customs restrictions.


How long will it take to receive my baked goods?


We ask for a 48 hour turnaround. Your order will be processed within 24 hours. All our orders are shipped overnight so you can enjoy them as soon as possible.


Is there a minimum order?


Yes our minimum order is $25. A completed order can include both breads and cookies.


What is your refund policy?


Although we do not offer a refund, we do offer a 100% replacement for our products. Please understand that cookies may arrive broken. We understand the frustration if this happens but we can not replace an entire order due to several broken cookies.


How do I cancel my order?


Orders must be cancelled within 12 hours of order. Please call 718-998-0141 so that we may assist you with your request.


Do you offer a non-profit discount?

We are always willing to work with non-profit organizations to meet event needs on an individual basis.  Please call 718-998-0141 for more information.


Does Brooklyn Bread offer gluten-free items?


????


Do you offer wholesale pricing for restaurants and retailers?

Yes we do. Please call 718-998-0141 for more information.